Cancellation Policy

If you are unable to attend a session, it is your responsibility to inform Brandon in advance.

Late cancellations (less than 24 hour notice) and missed appointments are charged the full session fee.

Please cancel an appointment by texting, calling or emailing 24 hours before the scheduled session.

Extended Benefits

If you have extended health benefits through your work, or through an immediate family member’s employer, you may be covered for the services of a Canadian Certified Counsellor (CCC). Some extended health plans cover CCC’s, while others do not.

It is up to the client to contact their health insurance provider before accessing counselling services.